General Sales Policy


It is our policy to sell only to recognized lumberyards, home centers, hardware stores, feed and grain dealers and other commercial business as well as sheet metal, heating and air conditioning contractors. The possession of our catalog does not necessarily constitute an offer to sell.

We sell on open account terms to all customers who have established credit. Accounts becoming past due are subject to an interest charge.

Your cooperation in obtaining our permission to return goods is requested. We deduct a 15% handling charge and transportation cost from the credit issued.

All warranties on merchandise are as provided by the manufacturer. We issue no warranty, either actual or implied and our responsibility ends with the delivery of material. We do endeavor to carry in stock and sell the highest quality merchandise available from reputable manufacturers.

Our Minimum Order is $10.00 Net.

Back ordered items are obtained and shipped as promptly as possible.

UPS, Parcel Post and COD shipments are also available. Charges are prepaid and added to your invoice.

We also accept Visa or Mastercard. via PAYPAL

Special order items are shipped F.O.B. Factory and are not subject to cancellation or return.



Our office and warehouse are open Monday Through Friday by appointment.

Other calls requesting service or information are taken at phone number 309-351-2030

We may also be reached by e-Mail at sales@willissteel.com

We look forward to serving you!

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